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Rules Are Rules February 28, 2010

Posted by Audit Monkey in The Joy & Pain of Internal Audit, Working Life in Britain.
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I have been trying to write this post for a couple of weeks now. Hopefully tonight’s attempt will prove fruitful.

The Times (11 Feb 2010) carried an article by Melanie Reid regarding the suicide of a medical records supervisor by the name of Brian Gilfillan in the NHS. The circumstances are quite tragic and his death was possbily avoidable.

A brief synopsis. Mr.Gilfillan was responsible for ensuring that there was sufficient stationery and patient information leaflets available in his department in NHS Fife. Orders were authorised (signed off) by a supervisor, in this case by one Anne Starkie. In Mrs.Starkie’s absence, Mr.Gilfillan authorised the orders but he signed Mrs.Starkie’s signature in order to facilitate the process.